Refund Policy
Effective date: June 11, 2026
1. Current status
All features of K-emistry are currently free during the beta period. There are no paid products on sale, and no payments occur within the Service.
2. Refund principles for future paid features
If paid features (such as coins or premium readings) are introduced, the following principles apply.
- Payment errors, duplicate charges, or confirmed non-delivery of the service: refunded in full.
- Unused coins or passes after purchase: refundable within the withdrawal period under applicable consumer protection laws.
- Coins already spent, or digital content that has already been viewed or generated: the right of withdrawal may be limited under applicable law, and any such limitation will be clearly disclosed before payment.
3. How to request a refund
Send refund inquiries to support@k-emistry.com. After review, refunds are processed according to the procedure for each payment method.
4. Notice
When paid features launch, detailed refund conditions (periods, methods, and per-payment-method procedures) will be updated on this page.